We want you to be 100% satisfied with your order from ARNI CRAFTS store. If your new gloves -shoes don’t fit perfectly or aren’t what you expected, simply return them in their original, unworn condition within 30 days and we’ll send you a new size or different style, or provide a full refund on the purchase price.**

*Due to our shipping methods, at the moment free return shipping is offered to customers within the European Union only. We gladly provide free return shipping once per order. If you want to return your gloves a second time for the same order, you may ship them at your cost. Customers outside of the E.U. are invited to send back their gloves using any convenient method and we’ll exchange them at no additional cost.

** Returns must be made within 30 days of their original delivery. Products returned after more than 30 days may not be accepted, or may be subject to a restocking fee at our discretion.

*** All products must be returned in their original, unworn, unfolded condition. Gloves must not be stained, folded, creased, worn or damaged in any way. Except in the case of a manufacturer’s defect, gloves returned to us in used or unsellable condition will be returned to the customer and no exchange or refund will be provided. Ensure that the gloves remain in their original condition by handling them carefully, packing them flat for shipping, and never folding or creasing the gloves.